Shipping policy
Shipping Policy
Effective Date: July 12, 2026
At Muscle District LLC, we're committed to getting your order to you as quickly and securely as possible. Every order is packed with care and shipped from the United States.
Order Processing
Orders are typically processed within 2-5 business days (Monday through Friday, excluding holidays).
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Please note that processing times may be slightly longer during new product launches, promotions, holidays, or high-volume sales.
Shipping Times
United States
Standard Shipping
- Estimated Delivery: 4–7 business days
Expedited Shipping (if available)
- Estimated Delivery: 2–3 business days
Delivery times are estimates and are not guaranteed.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery location and shipping method selected.
We may offer Free Shipping on qualifying orders during promotional periods.
Order Tracking
Once your order ships, you'll receive an email containing your tracking number so you can monitor your shipment.
If you do not receive tracking information within 3 business days, please contact us at:
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order.
Muscle District LLC is not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided at checkout.
If you notice an error, contact us immediately. We'll do our best to update your order before it ships.
Lost or Stolen Packages
Once an order has been marked as delivered by the shipping carrier, Muscle District LLC is not responsible for lost or stolen packages.
If your package is missing, please:
- Verify the shipping address.
- Check with neighbors or your building's mailroom.
- Contact the shipping carrier directly.
- Reach out to our support team if you need assistance.
International Shipping
We currently ship within the United States only.
We look forward to expanding international shipping in the future.
Delays
While we strive to meet estimated delivery times, delays may occur due to:
- Severe weather
- Carrier delays
- Holidays
- Customs processing (if international shipping becomes available)
- High order volume
We appreciate your patience and understanding.
Damaged Orders
If your order arrives damaged, please contact us within 7 days of delivery.
Include:
- Your order number
- Photos of the damaged item
- Photos of the packaging
We'll review your claim and work with you to resolve the issue promptly.
Questions?
If you have any questions about your shipment, we're here to help.
Muscle District LLC